Forward Deployed Engineering Manager
CrestaUnited States
Posted January 27, 2026
200000 - 280000 USD
Full Time
About the Company
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.
Job Description
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. As Forward Deployed Engineering Manager, you'll lead the team that turns cutting-edge AI into real-world customer success.
Requirements
- Building, mentoring, and scaling a world-class team of Forward Deployed Engineers (FDEs)
- Refining processes and driving operational excellence
- Driving product improvements through deep customer engagement
- Leading cross-functional collaboration
- Staying hands-on with the team when needed
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible PTO
- Paid parental leave
- Retirement savings plan
- Remote work setup budget
- Monthly wellness and communication stipend
- In-office meal program and commuter benefits
