Product Design Intern, Conversation Intelligence

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. We seek driven designers to shape the future of AI Agent products at Cresta, designing end-user experiences and tools and workflows that enable these experiences.

Requirements

• Generate novel UX ideas for AI Agents, considering the needs of various user personas.
• Think through user and business problems, propose reasonable solutions, create detailed mockups, prototype to explore further and work with engineers to build them.
• Define product strategy and feature requirements.
• Collaborate closely with Engineers, PMs, ML experts, Customer Success, and Sales.
• Push for the highest quality of the polish.
• Identify areas of opportunities and future work for the products.

Benefits

• Paid Time Off
• Lunch can be expensed (up to $25) while working in the office.