Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. We're seeking a diligent and detail-oriented Software Engineer in Test to join our engineering team in Berlin, Germany.
Requirements
- BS/MS in Computer Science, Engineering, or equivalent technical experience
- 5+ years of experience in software QA within SaaS, preferably in customer engagement or contact center platforms
- Strong track record in creating and executing both manual and automated test strategies
- Proficiency in automation frameworks (e.g., Playwright, Cypress) and modern development workflows
- Deep understanding of QA methodologies, processes, and CI/CD practices
- Attention to detail with a bias toward risk-based testing
- Strong problem-solving and debugging skills, including backend and frontend issue investigation
- Ability to think like an end-user and test accordingly, especially when product requirements are minimal or evolving
- Excellent communication skills and the confidence to constructively advocate for quality
- Experience mentoring peers or contributing to testing infrastructure is a plus
Benefits
- Base salary
- Equity
- Variety of benefits