Shorex

Represents the image of the company and performs various tasks related to shore excursions, including tour sales, guest service, and inventory management.

Requirements

• Represent the image of the company in a professional and enthusiastic manner
• Perform all activities in a professional and enthusiastic manner
• Ability to provide effective Shore Excursion briefings and conduct Q & A sessions with guests and colleagues
• Familiarity with the Safety and Environmental Protection Policy and the SEMS
• Ability to greet and welcome customers to the tour
• Ability to inform customers about the itinerary for each tour
• Ability to plan itineraries in accordance with weather forecasts and the length of each tour
• Ability to schedule visits and purchasing tickets to museums, galleries, protected parks, and other attractions ahead of time, if required
• Ability to plan alternate activities in the event that cancellations, closures, or weather prohibit you from attending scheduled events
• Ability to gather and maintain the requisite equipment for each tour
• Ability to familiarize yourself with the layout and history of the region or establishment in which you will be working
• Ability to familiarize customers with each region or establishment
• Ability to encourage guests to apply sunscreen regularly and to remain hydrated, if applicable
• Ability to direct customers to other, non-competing services that might be of interest to them