Embedded GSOC Manager

Crisis24 is seeking an Embedded GSOC Manager to lead a team of analysts in a Global Operations Center, deliver world-class service and support, and manage global incident and emergency management.

Requirements

• Lead by example a team of analysts in a Global Operations Center
• Deliver world-class service and support for internal customers
• Be responsible for accurately and consistently identifying, tracking, and reporting risk event information on time
• Coordinate and lead staffing of our 24/7 operations
• Execute the travel risk management program to include monitoring, alerting, briefing, and support
• Be responsible for global incident and emergency management
• Be responsible for centrally managing access, video, environmental sensors, and associated alarms across the enterprise
• Manage relevant training, drills, and process improvement
• Partner with Incident Responders during emergencies to facilitate overwatch and central support
• Produce and deliver regular and ad hoc briefings

Benefits

• Competitive salary and benefits package
• Opportunities for career advancement and professional growth
• Flexible scheduling environment
• Opportunity to work with a diverse team and contribute to a dynamic and challenging work environment