Bilingual Customer Advisor (Dutch + English) – Athens
Cross Border TalentsAthens, Attica, Greece
Posted February 26, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, enabling seamless cross‑border talent mobility for companies navigating the digital skills shortage. With a network of over 300 recruiters and AI‑driven matching algorithms, CBT offers permanent placement, staff augmentation, and talent leasing (EoR) solutions that keep both talent and organizations agile in an AI‑driven economy. Since 2013, CBT’s human recruiters have connected more than 130,000 tech professionals from 50+ nationalities to global employers, positioning the firm as the leading provider of international tech CX recruitment. Recognized as the only recruiter worldwide to receive three Horizon 2020 SMEI Seals of Excellence, CBT combines industry expertise, data‑backed processes, and a commitment to inclusive, high‑impact hiring.
Job Description
We are looking for a Dutch-speaking Customer Advisor to join a dynamic customer service team in Athens. You will support customers via inbound communication channels, ensuring high-quality assistance, accurate case handling, and timely resolution in line with service level agreements.
Requirements
- High School Diploma or higher
- Native or fluent Dutch (C1–C2 level)
- Strong English skills (C1 level)
- Good problem-solving abilities
- Strong troubleshooting skills
- Ability to work rotational shifts (08:00–00:00, Monday–Sunday)
- Eligible to work in Greece
Benefits
- Full-time on-site contract in Athens
- Competitive compensation package
- Paid training and onboarding
- Stable and structured working environment
- Career development opportunities
