Customer Service Expert
Cross Border TalentsLisbon, Portugal
Posted January 6, 2026
12000 - 15600 EUR year
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We are looking for a Customer Service Specialist to join our growing team in Lisbon. This is an exciting opportunity that requires technical background or curiosity with French, Italian, German or Dutch fluency.
Requirements
- Fluent French, Italian, German or Dutch speaking skills
- Previous experience in customer service (preferred)
- Ability to work shift-based
- Strong communication and problem-solving skills
- Creativity and ability to adapt to fast-paced environments
- EU passaport holder or already in Portugal (with residence card)
Benefits
- Generous monthly gross salary (1,000 - 1,300 euros)
- Opportunity to work in an international and dynamic environment
- Career development and internal growth opportunities
- Supportive team and modern office environment