Join the Customer Support Team in Bulgaria!
Cross Border TalentsSofia, Sofia-City, Bulgaria
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
Join the Customer Support Team in Bulgaria! We're hiring Serbian-speaking Customer Support Specialists to support one of the world's leading brands.
Requirements
- Fluent Serbian + B2 English
- Residency card (valid >1 year), EU citizenship, or refugee card
Benefits
- Monthly transportation & internet allowance (50 BGN net)
- Medical plan (health + dental)
- Life insurance
- Multisport card (co-financed by employer)
- Discounts on goods & services
- 500 BGN bonus for important life events (marriage, birth, adoption, graduation)
- Growth Opportunity ownership period by Concentrix: 6 months
- Travel reimbursement: Up to 490 BGN after 6 months (with valid travel documents)
- Advance salary: 1,056 BGN net (on request, paid within 5 working days)