Portuguese Customer Support Agent - Lisbon
Cross Border TalentsLisbon, Portugal
Posted July 28, 2021
Full Time
About the Company
Cross Border Talents connects global talent in CX and tech profiles, overcoming digital skills shortages through recruitment expertise.
Job Description
Customer Support Agent role to support global leader in Portugal, answering inbound calls and customer inquiries, providing support and resolving issues in a timely manner.
Requirements
- UE citizen or Work Permit Portugal
- Fluency in Portuguese (C1/C2 Level or Native)
- Good knowledge of English (B2 level)
- Typing Speed: 25 words per minute
- Availability to work in rotating shifts
- Good computer skills
- Any kind of previous experience or contact with clients
- Excellent communication skills
- Good listening and empathy skills
- Good time management skills
- Team spirit and flexibility
Benefits
- Competitive salary
- Meal vouchers
- Fixed-term, renewable employment contract
- Private health insurance