Remote Customer Care Specialist with German wanted!
Cross Border TalentsBelgrade, Central Serbia, Serbia
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We're looking for a Customer Care Specialist to provide top-notch customer support and deliver technical assistance to clients via voice, chat, and email, while working remotely from Serbia. The ideal candidate is fluent in German and has previous experience in customer or technical support.
Requirements
- Fluent in German (C1+) and English (B2+)
- Residing in Serbia with legal right to work
- Previous experience in customer or technical support (IT/help desk experience preferred)
- Ability to pass a background check
- Strong problem-solving, critical thinking skills, and adaptability to change
- Ability to work independently and as part of a remote team
- Proficient in PC-based internet and software applications (Microsoft Office, etc.)
Benefits
- Competitive salary based on experience and performance
- Indefinite contract
- 60 monthly Work From Home allowance
- Fully remote work from Serbia
- A creative, positive team environment with excellent employee reviews
- Tools and guidance to help you thrive in your role