A benchmarked salary between £57,630 to £64,130. The successful candidate will be responsible for the management and delivery of SEO scopes for our clients, using both internal resource and our network of specialists, in order to achieve client business objectives and targets. The role involves supporting the Head of Organic, Strategy Director and a team of Senior Account Managers, Managers and Executives in implementing a best in class SEO/ GEO strategy for key clients.
Requirements
- Development and execution of client strategy to increase commercial performance, and provide great customer service to clients
- Work together with wider teams to devise and deliver Account Development Plans (ADPs) for each client to sustain and grow client performance
- Manage profitability of client accounts, ensuring resource is paced correctly to avoid under or over service
- Play an active role in defining SEO best practice and scalable processes
- Stay up to date with new market tools and opportunities, which would support client strategy or Croud’s product offering, and share to the wider team
- Surprise and delight clients through innovation, knowledge share & insight; highlighting successes on a weekly basis (monthly for smaller clients)
- Provide reporting and measurement of the effectiveness of campaigns, ensure client reports are delivered on time and accurately
- Share learnings with the wider Social, Display, PPC and Analytics teams to drive performance and efficiencies
- Direct line manage a team of SEO Executives and Managers, managing monthly 1:1s and Quarterly Performance Reviews (QPRs)
- Advocate knowledge share, drive delivery of cross channel processes and sharing of tools
- Innovate new technologies and ways of working, monitor market trends in order to support internal growth and efficiency strategies
- Oversee regular or ad hoc projects and delivery of projects within the team
- Contribute to the new business process and oversee management of sales support delivery from the team as required / requested by the sales team
- Identify areas of development within existing business to upsell digital services where relevant across your client portfolio
- Drive overall performance within the team to achieve margin and incremental revenue month on month
- Proactively identify workflow efficiencies to counter ineffective process within the team - new ways of working, continuous process improvement
Benefits
- Sabbatical
- 25 days holiday a year
- Discretionary annual performance based incentive
- Sale commission
- Recruitment referrals bonus
- Health & Wellbeing contribution
- 2 Recharge Days each holiday year
- Ride to Work scheme
- Railcard
- Season Ticket loan
- Home office chair and home office screen
- Daily office perks: Free fruit, breakfast cereals, snacks, and tea & coffee
- Weekly treat: Enjoy a complimentary lunch on us every week
- Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
- Life insurance and income protection
- Medical Cash Plan
- Pension
- Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
- Peer to peer recognition scheme 'bonusly'
- Team off-sites/regular socials
- Year-round holiday parties
- Flexible working options
- Day to make a difference
