Service Customer Care Rep

Crown Equipment Corporation seeks a Service Customer Care Rep to process incoming calls, dispatch technicians, and maintain records. The ideal candidate has excellent phone skills, good communication, organizational, math, and computer skills. Leadership skills and technical experience are a plus.

Requirements

• Process incoming calls from both Crown customers and Service Technicians
• Dispatch technicians
• Enter technician payroll hours
• Process parts and service billing
• Create daily work orders
• Maintain records and files
• Assist other departments as needed

Benefits

• Health/Dental/Vision/Prescription Drug Plan
• Flexible Benefits Plan
• 401K Retirement Savings Plan
• Life and Disability Benefits
• Paid Parental Leave
• Paid Holidays
• Paid Vacation
• Tuition Reimbursement