Technical Retention Specialist I
Crown World Dental LabIrvine, California, United States
Posted March 18, 2026
43060 - 46000 USD
Full Time
About the Company
Crown World Dental Lab is a leading restorative dental laboratory offering high-quality, personalized care. Utilizing advanced CAD/CAM technologies, they ensure precise fit and quick delivery of products while maintaining affordable prices and fast working times. Their focus on customer care empowers dentists to provide exceptional patient service.
Job Description
Develops relationships with existing customers, presents viable options to satisfy customer needs, and works to anticipate future needs. Utilizes customer retention software to monitor accounts and implement retention procedures.
Requirements
- Develops relationships with existing customers
- Utilizes customer retention software to monitor new, current, and accounts
- Evaluates cases of technical concerns and communicates with dentists/office to resolve issues
Benefits
- Generous Paid Time Off
- 401k Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Holidays
- Paid Vacation