Technical Support Specialist (Part Time)

Provide technical product support to Crumbl Franchise locations, troubleshoot software and hardware issues, and support end-users. The Tech Support Specialist will work with the Field Operations department to ensure timely and effective support to franchise locations.

Requirements

• High school diploma or equivalent
• General interest in technology
• Basic knowledge of Crumbl's products/services
• Excellent verbal and written communication skills
• Self-motivated and able to work in autonomy
• Ability to multitask and manage time efficiently
• Understand common troubleshooting methods
• Ability to think critically to discover and solve complex problems
• Experience in either customer service or tech support
• Familiarity with Apple products

Benefits

• Crumbl is an equal opportunity employer