Managed Services Manager

Crunchtime is launching a new staff augmentation subscription service. As the inaugural leader of this team, you will define and deliver a fantastic customer experience, while building delivery processes designed for scalability.

Requirements

• 5 years of experience in a consulting role
• Client facing communication and presentation skills
• Empathetic yet firm communicator
• Experience leading a team and personnel management
• Experience with a combination of project management, incident management, and time tracking software
• Customer-centric mindset with a strong commitment to customer satisfaction

Benefits

• Competitive pay
• Flexible PTO
• Paid company holidays
• Yearly team off-sites
• Medical, dental, and vision benefits (FSA, HSA & HRA options)
• Basic & Voluntary Life Insurance
• 401k employer match
• Commuter benefits
• 10 weeks of paid parental leave
• Fitness reimbursement
• Learning & development funds