Documentation Writer Senior
CSGIndia
Posted March 13, 2026
Full Time
About the Company
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most.
Job Description
Create engaging content for CSG's software products and applications, including user and technical guides, release notes, and video content, for both technical and non-technical audiences.
Requirements
- Minimum 3-5 years of experience as a technical writer
- Experience writing and designing technical documentation for software applications in an agile environment (IT and Telecom Billing domains a plus)
- Proven experience with content development tools (MadCap Flare)
- Experience creating and editing instructional videos and designing infographics (e.g., Camtasia)
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401k Matching
- Retirement Plan
- Paid Time Off
- Flexible working hours
- Professional development opportunities
