Service Advisor
CSRA FleetcareAugusta, Georgia, United States
Posted February 4, 2025
Full Time
About the Company
CSRA Fleetcare is a commercial truck services provider that offers parts, repair, maintenance, and custom upfitting solutions for vocational and commercial fleets. They deliver truck repair, trailer repair, mobile repair, fleet maintenance, and custom body builds, supporting customers with parts procurement and emergency repair services.
Job Description
Matthews Motors is seeking a Service Advisor to act as a liaison between the company and its customers. Responsibilities include customer communication, transaction coordination, cost estimation, appointment scheduling, warranty processing, and part procurement. The ideal candidate will possess strong customer service and communication skills.
Requirements
- Developing strong customer relationships.
- Maintaining computerized client information.
- Procurement of parts
- Monitoring customer records and arranging appointments.
- Communicating cost and time estimates to clients and management.
- Releasing repaired equipment to clients and explaining costs.
