Service Advisor

BUTLER AUTOMOTIVE GROUP is seeking a Service Advisor to sell and schedule service work for their service department. The role involves scheduling appointments, obtaining customer information, writing up repair orders, offering cost estimates, and ensuring customer satisfaction. This position reports to the Service Manager and focuses on servicing vehicles, completing repair work, and maintaining a high-quality customer experience.

Requirements

• Schedules service appointments.
• Obtains customer and vehicle data.
• Writes up customer's repair orders.
• Tests vehicles with customers.
• Provides cost estimates and advice.
• Checks for completed work and authorization.
• Maintains customer satisfaction.
• Performs cleaning and prepping of vehicles.