Service Advisor

Butler Automotive Group is seeking a Service Advisor to sell and schedule service appointments for their service department. The role involves customer communication, vehicle inspection, repair order creation, cost estimation, and ensuring customer satisfaction. This position also requires maintaining a service marketing program and ensuring vehicle safety and cleanliness.

Requirements

• Schedules service appointments.
• Obtains customer and vehicle data.
• Writes up vehicle problems accurately.
• Test drives vehicles and offers recommendations.
• Advises customers on car care.
• Provides accurate cost estimates.
• Establishes 'promised time'.
• Obtains customer signatures on repair orders.
• Makes up to date service department records.
• Inspects vehicles for body work and provides estimates.
• Maintains a professional appearance.