Service Delivery Manager - Canada
Cubic CorporationBurnaby, British Columbia, Canada • Port Coquitlam, British Columbia, Canada
Posted May 8, 2026
Full Time
About the Company
Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is driven to solve global challenges through innovation and service to our customers and partners. We have a leading portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense. To learn more, visit www.cubic.com.
Job Description
The Service Delivery Manager is responsible for ensuring that services delivered by Global Services consistently achieve customer outcomes, contractual commitments, and long-term value realization.
Requirements
- Act as the single point of accountability for customer success across all operational services delivered into the program
- Own performance against all contractual SLAs and KPIs
- Partner with Finance and Program Leadership to ensure commercially sustainable customer success
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
