Customer Retention Executive
Culligan UK limitedWolverhampton, England, United Kingdom
Posted February 10, 2026
Full Time
About the Company
At Culligan UK Limited, our focus is on delivering exceptional customer experiences that lead to long-lasting relationships.
Job Description
We are looking for a dedicated Customer Retention Executive to join our team and play a pivotal role in retaining our valued customers.
Requirements
- Strong interpersonal and communication skills
- Excellent problem-solving and negotiation abilities
- Ability to remain calm under pressure and handle challenging conversations
- Customer-centric mindset with a passion for delivering exceptional service
- Analytical skills to interpret data and identify improvement opportunities
Benefits
- 23 days' holiday + Bank Holidays
- Company Pension scheme
- Company Sick Pay (after qualifying period)
- Cycle to Work scheme available
- Employee rewards and discounts
- Option to join Health Care Cash Plan
- 24/7 365-day access to Employee Assistance Programme through Health Assured
- Access to on-going learning and development with our online learning platform
- Free onsite parking
- Life Assurance
