Lead Renewals & Customer Success Manager (German speaking)
Culture AmpBerlin, Germany
Posted May 1, 2026
Full Time
About the Company
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work.
Job Description
We're looking for a seasoned Lead Renewals & Customer Success Manager to own our book of Enterprise accounts in the DACH region, driving adoption, building executive relationships, and leading complex contract renewals.
Requirements
- 7+ years of experience in Customer Success, Renewals, or Account Management in a SaaS or Enterprise software environment
- Background in a customer-facing SaaS role or first-hand HR/People & Culture experience
- Proven track record of meeting or exceeding retention and revenue goals
- Strong understanding of SaaS metrics and financial concepts
- Strong mentorship and coaching capabilities
- Proficiency in CRM and Customer Success platforms (Salesforce and Vitally preferred)
- Native German speaker
Benefits
- Employee Share Options Program
- Programs, coaching, and budgets to help you thrive personally and professionally
- Access to external providers for mental wellbeing and coaching support
- Monthly Camper Life Allowance
- Team budgets dedicated to team building activities and connection
- Intentional quarterly wellbeing pauses
- Extended year-end breaks
- Excellent parental leave and in work support program
- 5 Social Impact Days a year
- MacBooks for you to do your best & a work from home office budget
- Medical insurance coverage for you and your family
