L2 Professional Services Engineer
Culture FitsChicago, Illinois, United States
Posted April 21, 2026
Full Time
About the Company
Culture Fits has built a 15‑year reputation as a recruitment specialist that prioritizes both technical and cultural alignment, ensuring new hires integrate seamlessly into teams and deliver consistent, positive customer experiences. The firm offers a broad portfolio of managed service provider (MSP) and managed security service provider (MSSP) solutions, along with expertise in cyber‑security, information security, and industry‑leading platforms such as Trumethods, EOS, Kaseya, and ConnectWise. By combining rigorous talent assessment with deep technical knowledge, Culture Fits helps organizations reduce conflict, enhance collaboration, and maintain a cohesive workplace culture. Its unique blend of veteran recruitment experience and hands‑on security services positions it as a trusted partner for companies seeking both top talent and robust IT protection.
Job Description
We are seeking a skilled and client-focused Level 2 Professional Services Engineer to support user and computer onboarding, offboarding, and infrastructure project work for our clients. This role is ideal for a hands-on engineer with experience working directly with end users, deploying workstations, assisting with server installs, and supporting configuration tasks alongside senior engineers.
Requirements
- IT support experience
- Experience with onboarding/offboarding users, workstation deployments, and profile management
- Experience assisting with server installs (rack and stack) and infrastructure projects
- Strong understanding of Windows OS, Active Directory, and basic networking concepts
Benefits
- Competitive salary
- Comprehensive benefits package
- Opportunities for professional growth and development
