Culture Fits has built a 15‑year reputation as a recruitment specialist that prioritizes both technical and cultural alignment, ensuring new hires integrate seamlessly into teams and deliver consistent, positive customer experiences. The firm offers a broad portfolio of managed service provider (MSP) and managed security service provider (MSSP) solutions, along with expertise in cyber‑security, information security, and industry‑leading platforms such as Trumethods, EOS, Kaseya, and ConnectWise. By combining rigorous talent assessment with deep technical knowledge, Culture Fits helps organizations reduce conflict, enhance collaboration, and maintain a cohesive workplace culture. Its unique blend of veteran recruitment experience and hands‑on security services positions it as a trusted partner for companies seeking both top talent and robust IT protection.
Open Positions
L2 Professional Services Engineer
3-5 years of IT support experience, experience with onboarding/offboarding users and workstation deployments, and strong understanding of Windows OS and Active Directory
MSP Service Desk Engineer - Hybrid
4+ years of experience in a support or systems role; hands-on experience using ConnectWise and strong documentation discipline
T2 Service Desk Engineer - Remote
3-5 years of IT experience, strong knowledge of Windows Server and Microsoft 365, and experience with PSA/RMM tools
Service Desk Manager (Remote in Austin or San Antonio)
Proven experience managing a service desk or IT support team, strong people leadership skills, excellent communication skills
Hybrid System/Network Engineer - MSP
2+ years of experience as a Systems or Network Engineer with project execution responsibilities, strong written and verbal communication skills, and experience applying quality assurance standards to technical deliverables
Service Manager
Bachelor's degree in IT or related field; 2+ years of experience in service management; professional IT certifications
MSP Support Engineer - L1
1-3 years of experience in help desk or technical support, basic understanding of IT concepts, proficiency in Windows and Mac operating systems, and excellent communication skills
Level 3 IT Project Engineer
Deep expertise in infrastructure, networking, cloud services, and security; Bachelor's degree; 5-10 years of experience
Level 3 System Engineer
5+ years of hands-on IT experience, expertise in Microsoft 365 administration and identity management, and experience with project delivery and technical leadership
Project Support Engineer
Bachelor's degree in Computer Science or related field, experience in MSP or project-based IT environment, strong multitasking and communication skills