Service Manager
Culture FitsLittleton, Colorado, United States
Posted February 3, 2026
Full Time
About the Company
Culture Fits has built a 15‑year reputation as a recruitment specialist that prioritizes both technical and cultural alignment, ensuring new hires integrate seamlessly into teams and deliver consistent, positive customer experiences. The firm offers a broad portfolio of managed service provider (MSP) and managed security service provider (MSSP) solutions, along with expertise in cyber‑security, information security, and industry‑leading platforms such as Trumethods, EOS, Kaseya, and ConnectWise. By combining rigorous talent assessment with deep technical knowledge, Culture Fits helps organizations reduce conflict, enhance collaboration, and maintain a cohesive workplace culture. Its unique blend of veteran recruitment experience and hands‑on security services positions it as a trusted partner for companies seeking both top talent and robust IT protection.
Job Description
The Service Manager is responsible for managing the service desk team, providing technical assistance, and ensuring service delivery meets customer expectations.
Requirements
- Professional IT Certifications
- Knowledge and experience in cross-functional management methods and techniques
- Knowledge of industry applications, processes, software, and equipment
