Sales Operations Manager
Customer.ioAmericas Remote
Posted April 8, 2026
90000 - 100000 USD
Full Time
About the Company
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry.
Job Description
As a Sales Operations Manager at Customer.io, you'll partner with Sales, Marketing, and Systems teams to optimize the sales funnel, streamline processes, and ensure visibility and tools for GTM teams to excel. Create real impact by bringing clarity, structure, and insights to a fast-growing organization.
Requirements
- Strong understanding of GTM processes, including lead management, sales stages, and routing logic
- Experience as a Salesforce system administrator with Lightning UX (or equivalent experience)
- Excellent documentation skills with high attention to detail and clarity
- Proficiency in project management and documentation tools (e.g., Notion, Linear)
- Strong analytical and problem-solving skills, with the ability to interpret data, map processes, and translate insights into action
- Highly collaborative and people-oriented, with strong communication skills and the ability to work cross-functionally
Benefits
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- Professional development budget
- Generous Paid Time Off
