Community Health Advocate

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.

Requirements

• Manage a caseload of patients and achieve established benchmarks for patient care
• Meet patients in their homes, at the hospitals or primary care clinic and conduct open-ended needs assessment to understand broadly what patients’ goals are for their health.
• Use motivational interviewing to help patients create person-centered action plans for reaching their health goals.
• Provide a wide variety of support (including emotional support, referral to community based resources, social services, clinical services, etc.) based on CHA discretion and available resources.
• Make weekly contact (follow‐up calls and/or home visits) to patients
• Coordinate and communicate with clinical care teams to provide relevant information about patient’s goals, clinical emergencies, and patients concerns, and to obtain medical information needed to inform CHA work
• Co-facilitate a weekly support group for patients, where applicable
• Work with other CHAs and staff to create a directory of community resources (e.g. food banks, housing assistance programs, childcare resources, etc.
• Other duties, as assigned

Benefits

• Paid vacation
• Sick time
• 401K match options
• Health insurance
• Vision
• Dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement