Avaliador/a Freelancer de Marcas de Luxo - Brasília, Brasil
CXGBrasília, Federal District, Brazil
Posted February 4, 2025
Contract / Temporary
About the Company
CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.
Job Description
CXG is seeking Luxury Brand Experience Evaluators to provide objective feedback on their clients' brands. The role involves evaluating experiences in various formats (store visits, online shopping, appointments) and potentially influencing brand strategy. Candidates must be unbiased and passionate about the customer experience.
Requirements
- You must be at least 18 years of age.
- You must be an existing customer of premium and luxury brands.
- You should not be actively involved with any retail brands.
- You should be punctual, organized, attentive to detail, and reliable.
- You should be observant and passionate about the customer experience.
- You must be honest and provide feedback.