Become a Freelance Luxury Brand Evaluator - Brussels, BE
CXGBrussels, Belgium
Posted October 22, 2024
Contract / Temporary
About the Company
CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.
Job Description
CXG is seeking mission-based Customer Experience Evaluators who are existing luxury brand customers. These role-based evaluations involve in-store visits, online reviews, or purchasing products. The evaluator can provide valuable feedback to influence brand strategies and impact luxury brand expertise. Applicants should not have worked for luxury retail brands.
Requirements
- Must be 18 years or older.
- Existing client of premium and luxury brands.
- Not contractually engaged with any retail brands, to maintain integrity.
- Punctual, organized, detail-oriented, reliable.
- Observant, passionate about customer experience.