Devenez un(e) Évaluateur/Évaluatrice de Marques de Luxe - Lille
CXGLille, Hauts-de-France, France
Posted May 5, 2025
Part Time
About the Company
CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.
Job Description
CXG is seeking a Luxury Brand Evaluator to critically assess customer experience within luxury brands. The role involves visiting stores, online platforms, and returning products, providing feedback to refine services and potentially impacting brand reputation. It offers flexibility and collaboration with prestigious brands.
Requirements
- 18 years or older
- Customer of luxury brands or luxury
- Not engaged in retail brand contract
- Punctual, organized, detail-oriented, and reliable
- Attentive and passionate about customer experience
Benefits
- Flexible missions
- Compensation for time and contribution
- User-friendly platform for managing missions and reviews