Senior Software Engineer (Full Stack)
CyaraHyderabad, Telangana, India
Posted October 28, 2025
Full Time
About the Company
Cyara is a leader in customer experience (CX) transformation, offering an AI-based platform that optimizes interactions across voice, video, digital, and chatbot channels. With services like IVR testing, contact center monitoring, and CX assurance, Cyara helps businesses enhance customer journeys while reducing costs and minimizing risks. The company's commitment to innovation and excellence is reflected in its 96% customer retention rate and world-class Net Promoter Score (NPS), making it a trusted partner for global brands seeking to deliver exceptional CX at scale.
Job Description
Cyara is a leading automated CX Assurance Platform provider, helping brands build better customer experiences. They are seeking a Senior Software Engineer to join a collaborative and innovative team, focusing on ReactJS, Micro Frontends, GraphQL, and building scalable applications. The company values excellence, collaboration, and continuous improvement.
Requirements
- Develop and maintain modern, scalable ReactJS applications.
- Architect and implement Micro Frontend and Backend-for-Frontend (BFF) patterns.
- Integrate GraphQL APIs.
- Collaborate with designers and product managers.
- Contribute to design systems (e.g., Storybook).
- Work with Node.js for backend tasks.
