Cyara is a leader in customer experience (CX) transformation, offering an AI-based platform that optimizes interactions across voice, video, digital, and chatbot channels. With services like IVR testing, contact center monitoring, and CX assurance, Cyara helps businesses enhance customer journeys while reducing costs and minimizing risks. The company's commitment to innovation and excellence is reflected in its 96% customer retention rate and world-class Net Promoter Score (NPS), making it a trusted partner for global brands seeking to deliver exceptional CX at scale.
Open Positions
Sales Development Representative
Previous experience in outbound technical sales, ability to understand customer pain points, and flexibility to work outside traditional business hours
Senior Software Development Engineer in Test
7+ years of experience in quality assurance development,.NET Technologies, frontend development frameworks, and test automation tools
Sr. Software Engineer (Backend)
5-10 years of experience, expertise in C# and.NET Core, strong understanding of multithreading, memory management, and performance optimization
Monitoring Support Specialist
Customer service experience, strong analytical skills, and knowledge of IP network fundamentals
Senior Frontend Engineer
Strong proficiency in TypeScript and modern front-end development practices, Deep expertise in React, Hands-on experience with GraphQL
Senior Professional Services Consultant
Bachelor's degree. 5+ years in consulting/implementation. Strong technical skills. Proven project management experience
Account Executive - North America New Logo
3+ years SaaS sales experience, hunter mentality, and strong communication/negotiation skills. Deep commercial acumen and analytical ability needed
Senior Enterprise Account Executive
Seeking a candidate with 8+ years of SaaS sales experience, preferably in UCaaS or CCaaS. Must have experience selling at the C-level and proficiency in CRM tools. Experience building relationships and closing deals with Fortune 500-1000 companies is key
Senior Software Engineer (Full Stack)
6+ years ReactJS experience. 2+ years of Micro Frontend/BFF experience. Node.js experience for BFF is a plus
Account Executive (East)
5+ years SaaS sales experience, professional demeanor, and positive attitude. Deep understanding of Cyara's solutions and services
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