Enterprise Customer Success Manager
CyberArkAmsterdam, North Holland, Netherlands
Posted March 20, 2026
Full Time
About the Company
CyberArk, a Palo Alto Networks company, is the global leader in identity security, trusted by organizations around the world to secure human and machine identities in the modern enterprise.
Job Description
As an Enterprise Customer Success Manager at CyberArk, you will cultivate relationships with customers, ensure seamless onboarding, and successful adoption of the CyberArk platform. You will also collaborate with sales, Sales Engineers, and Professional Services to fulfill customer requirements.
Requirements
- 5+ years in a Customer Success, Sales Engineer, Account Management, or similar client-facing role
- Proven ability to work with large enterprise customers and build strong relationships across all stakeholder levels
- Strong understanding of security concepts/frameworks and the development of security roles within organizations
- In-depth knowledge of enterprise Directory services and associated support/security operations
- Strong experience with Windows/Active Directory administration, as well as knowledge of UNIX/Linux and databases
- Knowledge of cloud technologies such as AWS, Azure, and GCP is a plus
- Knowledge of scripting, development, and DevOps principles is highly desirable
- Experience installing and supporting enterprise software on both Windows and UNIX platforms
- IT Security certifications are a plus
- Prior experience with CyberArk Software solutions is preferred, or relevant experience with enterprise applications in the security space
- Specific experience with security management, identity management (IAM), systems management, and/or policy management solutions is preferred, especially in the IAM and SIEM domains
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship