Onsite Support Engineer (Warsaw, L1/L2 Support, English/Polish)
D-ployWarsaw, Masovian Voivodeship, Poland
Posted March 3, 2026
Full Time
About the Company
D-ploy is an IT and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.
Job Description
We deliver innovative IT services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value. We are currently looking for an IT Onsite Support Technician to support end-users in a professional and regulated environment in Warsaw.
Requirements
- Fluent English and Polish (written and spoken)
- Minimum 2+ years of experience in IT support / onsite support role
- Strong troubleshooting skills in Windows environment and standard IT tools
- Experience with ticketing systems (e.g., ServiceNow)
- Excellent communication and customer-oriented mindset
- Ability to work independently in an onsite client environment
- Well-organized, reliable, and detail-oriented
- Experience in regulated environments (e.g., GxP) is a plus
- Ability to provide a clean criminal record extract (not older than 3 months)
Benefits
- Broad range of tasks and responsibilities
- Friendly and international working environment
- Professional development opportunities
- Referral program (“Fishing for Friends”)
- Company-sponsored events