Senior Account Manager (Dutch Speaking)

D2L is a cloud company that is modernizing education and building the Future of Work. The Account Manager is responsible for driving customer retention, growth, and strategic alignment across assigned accounts.

Requirements

• 5+ years of account management experience in a SaaS environment
• Proven ability to manage a large book of business with multiple accounts and a track record of successful achievement of assigned quotas
• Experience with enterprise-level web-based applications
• Ability to develop and execute account strategies aligned with customer goals and business outcomes
• Strong understanding of revenue drivers, renewal processes, and expansion opportunities
• Skilled in building multi-threaded relationships, including executive-level engagement
• Exceptional verbal and written communication skills to lead QBRs and influence stakeholders
• Proficiency in forecasting, risk assessment, and interpreting success metrics
• Deep commitment to understanding customer needs and delivering measurable value
• Ability to manage multiple priorities, deadlines, and stakeholders effectively
• Skilled at identifying challenges and creating actionable solutions to achieve customer success

Benefits

• Flexible work arrangements
• Learning and Growth opportunities
• Tuition reimbursement of up to $4,000 CAD
• 2 Paid Days off for Catch the Wave related activities
• Employee wellbeing
• Retirement planning
• 2 Paid Volunteer Days
• Competitive Benefits Package
• Home Internet Reimbursements
• Employee Referral Program
• Wellness Reimbursement
• Employee Recognition
• Social Events