Gruppenleitung (m/w/d) Customer Service
DACHSERBremen, Bremen, Germany
Posted December 16, 2025
Full Time
About the Company
DACHSER is a sustainably growing and family-owned company with diverse tasks in one of the future-oriented industries.
Job Description
DACHSER is seeking a Customer Service Team Lead to join their team in Bremen, DE. As a Team Lead, you will be responsible for the professional and disciplinary leadership of your team, onboarding new employees, and developing customer-oriented solutions. The ideal candidate will have a qualification in logistics, experience in forwarding, and leadership experience. The company offers a modern working environment, flexible working hours, and a comprehensive onboarding program.
Requirements
- Qualification in logistics, ideally as a merchant (m/w/d) for forwarding and logistics services and/or a further education/study in logistics/transport
- In-depth professional experience in forwarding and ideally leadership experience
- Goal-oriented with quality and economy in mind
- Flexible and solution-oriented to challenges
- Ability to motivate yourself and others
- Proficient in English for customer conversations and email correspondence
Benefits
- Modern working environment
- Flexible working hours
- Comprehensive onboarding program
- Career planning (DACHSER Academy)
- Own health management
- Discounts on leisure activities, events, and online shops through corporate benefits platform
- Possibility of using the company bike (Company Bike)