Customer Service Coordinator
Dana IncorporatedMonterrey, Nuevo León, Mexico
Posted September 8, 2025
Full Time
About the Company
Dana Incorporated is a global leader in automotive and commercial vehicle driveline technologies, specializing in thermal management, sealing systems, and electrification. With over 120 years of experience, Dana powers innovation for traditional, hybrid, and electric vehicles across diverse markets. The company's commitment to sustainability and ethical practices makes it a key player in shaping the future of mobility.
Job Description
This Customer Service Coordinator role in Monterrey, Mexico seeks to manage human and material resources, ensuring customer compliance, inventory, and delivery. The position focuses on compliance with international standards (IATF 16949, ISO 14001, ISO 45001) and managing customer service processes to improve efficiency and provide innovative solutions.
Requirements
- Manage human and material resources
- Schedule customer shipments
- Prepare and analyze sales forecasts
- Ensure compliance with customer requirements
- Coordinate scheduling and sequence of finished product
- Ensure customer service
- Control customer service areas and shipments
