Customer Service Representative
Traffic Tech Inc.Hamilton, Ontario, Canada
Posted February 6, 2025
Full Time
About the Company
Traffic Tech is a third-party logistics company with 2,000 employees specializing in connecting customers with reliable carriers for global transportation via air, ocean, rail, and road. We offer comprehensive services including warehousing, supply chain management, customs brokerage, and cross-border logistics to ensure efficient delivery of goods across borders and time zones.
Job Description
Traffic Tech is seeking a Customer Service Representative to support operations within the North American market. The role involves coordinating and executing shipments, maintaining vendor relationships, and communicating with clients. The position offers an opportunity to work in the logistics field and provides training and mentorship.
Requirements
- Creating and maintaining Strong Vendor Relationships
- Negotiating with Shippers and Carriers
- Booking and Shipment tracking
- Preparing required shipping documentation
- Effective and professional communication with clients and carriers
- Minor Accounting Functions and data entry
Benefits
- Medical and Dental benefits
- Life Insurance/AD&D Insurance
- Long-term disability
- Personal and Volunteer time off
- Paid vacation
