Customer Service Representative I

This Customer Service Representative position focuses on providing support to customers, answering inquiries, and assisting with various tasks. Responsibilities include answering calls, resolving inquiries, processing orders, and delivering customer notifications. The role involves assisting with inventory controls and vendor deliveries.

Requirements

• Answer / screen / telephone calls to the appropriate person.
• Resolve customer inquiries related to order tracking and product availability.
• Perform order entry at both sales and invoice levels.
• Process paperwork related to daily sales center operations.
• Assist with driver qualification and vehicle loading.
• Monitor customer LTL shipment.
• Assist with inventory and loss prevention tasks.