Data Meaning is a front-runner in Business Intelligence and Data Analytics consulting, renowned for our high-quality consulting services throughout the US and LATAM. We are dedicated to bringing premier services to our diverse clientele. We have a global team of 95+ consultants, all working remotely, embodying a collaborative, inclusive, and innovation-driven work culture.
Requirements
- Team Management
- Analyzing team skills gap analysis, defining team development plan and training needs
- Hiring, coaching, and mentoring of the PS Delivery team and ensuring proper work environment and culture
- Coaching direct reports on customer relations, customer-facing best practices related to project delivery
- Defining and refining internal Delivery Management processes, KPI, roles and responsibilities, and documentation standards and templates (kick-off meeting, RACI matrix, project status report, budget/forecast)
- Project Delivery
- Managing creation and tracking of forecasts and budget
- Assessing risks and creates strategies for risk mitigation and project contingency planning
- Appropriate escalation of risks and issues with leadership
- Managing projects with geographically diverse teams
- Planning and managing resource capacity
- Managing project scope and the change control process as appropriate.
- Leading, planning, scheduling and managing project deliverables, goals, and milestones
- Adjusting project plans and/or resources to meet changing needs and requirements
- Facilitating the team to successfully plan and execute deliverables using Agile techniques
- Overseeing and assisting BAs and end users in testing activities
- Managing test result tracking, defect remediation and retesting processes
- Ensuring and handling appropriate communication to project stakeholders
- Providing relevant metrics to gauge team progress with a continual focus on improvement.
- Collaborating with accounting manager to ensure project billing and invoicing are executed on time and accurately
- Review and approve project hours to ensure they are accurately recorded with detailed documentation describing tasks and deliverables
- Working cross-functionally with internal departments, for examples, Finance, Customer Enablement, IT and Marketing
- Managing the process for the customer satisfaction program for services delivery
- Keeps track of lessons learned during the life of the project and facilitates retrospective conversations with customer during project close out
- Collaborate with the VP of Professional Services to improve existing Standard Operating Procedures
- Participate in discussion with customer, sales, pre-sales team to design service offerings and create statement of works, if necessary
- Collaborate with Sales and Solution Architects to create project plans as part of SOW creation
Benefits