Manager 2, Premier Support Engineering - Amsterdam
DatadogAmsterdam, North Holland, Netherlands
Posted December 30, 2025
Full Time
About the Company
Datadog is a global SaaS business that delivers a rare combination of growth and profitability, enabling digital transformation, cloud migration, and infrastructure monitoring of customers' entire technology stacks.
Job Description
Datadog is seeking a Manager 2, Premier Support Engineering to join their Technical Solutions team. The successful candidate will be responsible for managing and developing a team of Premier Support Engineers, as well as collaborating with internal teams and customers on high-priority escalations.
Requirements
- Passionate about people management and/or mentorship with previous experience leading a team, including managing other managers
- Self-motivated, detail-attentive, and have a desire for continuous learning
- A critical thinker who defaults to a client-centric approach and uses data to make informed decisions
- A tinkerer with some programming experience and a basic knowledge of Linux
- Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.)
Benefits
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks