Customer & Community Advocacy Manager
DataDomeNew York, New York, United States
Posted October 2, 2025
Full Time
About the Company
DataDome is a cybersecurity company specializing in real-time protection against cyberfraud and bots across websites, apps, and APIs. Utilizing a multi-layered AI engine that focuses on intent rather than identity, DataDome blocks over 350 billion attacks annually with sub-millisecond speed and seamless integration. Backed by a 24/7 SOC team, its automated platform offers comprehensive protection against various cyber threats including bot detection, ad fraud, web scraping, hacking, and online fraud.
Job Description
The Customer & Community Advocate Manager is responsible for elevating DataDome’s credibility and visibility among customers, advocates, and the industry. This role will focus on customer marketing (reviews, case studies, advocacy), community marketing (champions program, Reddit engagement, industry memberships), and managing champions and influencer programs. The company values resourcefulness, credibility with cybersecurity leaders, and scalable community and advocacy program growth.
Requirements
- 5–10 years of experience in customer marketing, advocacy, or community management in B2B tech, PR background
- Credibility with senior fraud and cybersecurity leaders
- Proven track record of building and scaling customer advocacy and community programs
- Strong writing and storytelling skills
- Excellent project management skills
- Adaptability to leveraging SMEs without overburdening them
Benefits
- Flex Life
- Generous Health Benefits
- Professional Development
- Events & Teambuilding
- Perks
