Account Manager (Remote-US)

DataKind is seeking an Account Manager to serve as the primary relationship owner for higher education institutions. The role is central to ensuring our higher education partners are successful, satisfied, and growing. The Account Manager will own the long-term health of these high-visibility partnerships, serving as the connective tissue between institutions and DataKind's internal teams.

Requirements

• 4+ years of experience in account management, partnership management, customer success, or higher education administration
• Proven track record of managing complex, multi-stakeholder relationships in higher education or a similarly mission-driven environment
• Strong understanding of how higher education institutions operate
• Excellent communication and facilitation skills
• Comfortable working cross-functionally

Benefits

• Flexibility and time off
• Comprehensive Wellness Support
• A Culture of Growth
• Meaningful Connection
• Living our Values