Training and Quality Manager

The Training & Quality Manager at DATAMARK, Inc. is responsible for ensuring that all training and quality standards meet project requirements and client expectations.

Requirements

• Develop and implement comprehensive training programs based on project specifications and client needs.
• Manage and oversee the quality assurance process to ensure alignment with industry standards and customer satisfaction.
• Lead continuous improvement initiatives using methodologies such as Six Sigma to enhance service delivery and operational excellence.
• Conduct regular assessments and audits of training effectiveness and quality control processes.
• Collaborate with department heads to identify training needs and facilitate workshops and training sessions.
• Establish and maintain effective communication with clients to assess their training and quality assurance needs.
• Mentor and lead the training and quality team, fostering a positive and productive work environment.

Benefits

• Paid Leave (PF)
• Gratuity
• Mediclaim