Senior Product Support Engineer - U.S. East

DataVisor is a next generation security company that utilizes industry leading technologies to detect fraudulent activity for financial transactions, mobile user acquisition, social networks, commerce and money laundering. As a Sr. Product Support Engineer, you will provide product and system support to our full portfolio of clients, participate in on-call schedules, and work closely with our product team to provide customer feedback on different product usability.

Requirements

• 3+ years of technical support experience in SaaS companies in Big Data Analytics industry
• 1+ years of experience using and/or supporting real time data processing or Decision Engine type products
• B.A./B.S. degree in a technical or analytical discipline
• Excellent problem-solving and troubleshooting skills
• Excellent communication skills and ability to multitask in fast-paced environment
• Strong time and project management ability with focus to ensure deadlines are met
• Ability to communicate technical information in an accessible manner to non-technical employees
• Coding and database experience (e.g. Python, Java, SQL) a plus

Benefits

• Bonus
• Stock Options
• 401k
• Health Benefits