Games Support Technician

Dave & Buster's is seeking a Games Support Technician to provide an unparalleled Guest experience through repair and maintenance of games, simulators, and technical equipment. The successful candidate will be responsible for delivering exceptional service, managing wait times, and communicating information as needed to Guests, Team Members, and Managers.

Requirements

• Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
• Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
• Assists Guests by repairing and maintaining amusements equipment in a timely manner.
• Notifies Manager of any Guest that is perceived to be unhappy.
• Responsible for stocking, displaying, and securing merchandise in all storage areas.
• Conducts merchandise inventory during and after shift, if applicable.
• Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
• Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
• Must demonstrate ability to clearly communicate with Guests and other Team Members.

Benefits

• medical
• dental
• vision
• 401K
• FREE GAMES