Dave & Buster's is seeking a Games Support Technician to provide exceptional guest service, repair and maintain games, simulators, and technical equipment, and maintain a clean and organized work environment.
Requirements
- Deliver an unparalleled guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
- Provides timely and accurate service while managing wait times and communicating information as needed to guests, team members, and managers.
- Greets guests with a positive attitude and enthusiasm while performing multiple job functions.
- Assists guests by repairing and maintaining amusements equipment in a timely manner.
- Assists the guest with all requests and answers questions as needed and makes recommendations.
- Notifies manager of any guest that is perceived to be unhappy.
- Responsible for stocking, displaying, and securing merchandise in all storage areas.
- Conducts merchandise inventory during and after shift, if applicable.
- Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with manager.
- Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
- Properly positions and sets up displays to increase guest traffic and promote sales.
- Assists in daily maintenance and organization of tech room and storage areas.
- Efficiently and safely performs daily, weekly, monthly, and quarterly game maintenance as directed by management.
- Assists with general store maintenance as directed by management.
- Assists other team members as needed.
- Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity, and efficiency/effectiveness.
Benefits
- Medical
- Dental
- Vision
- 401K
- FREE GAMES
