Games Support Tech is responsible for repairing and maintaining games, simulators, and technical equipment, while providing an unparalleled Guest experience.
Requirements
- Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
- Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
- Greets Guests with a positive attitude and enthusiasm while performing multiple job functions.
- Assists Guests by repairing and maintaining amusements equipment in a timely manner.
- Responsible for stocking, displaying, and securing merchandise in all storage areas.
- Conducts merchandise inventory during and after shift, if applicable.
- Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
- Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
- Properly positions and set up displays to increase Guest traffic and promote sales.
- Assists in daily maintenance and organization of tech room and storage areas.
- Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
- Assists with general store maintenance as directed by management.
- Assists other Team Members as needed.
- Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Benefits
- Medical
- Dental
- Vision
- 401K
- Free Games