Implementation Specialist

DealerBuilt is a portfolio of automotive dealership SaaS brands looking for an Implementation Specialist to support the successful onboarding, configuration, and training of DealerBuilt solutions for customers. The role is responsible for delivering a seamless implementation experience by guiding clients through the process, ensuring adoption, and helping them achieve their desired business outcomes.

Requirements

• 2+ years of automotive software or dealership experience preferred
• Experience supporting software implementations, onboarding, or training initiatives
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Proven ability to communicate effectively with customers and internal stakeholders
• Ability to understand customer business needs and translate them into system configurations
• Detail-oriented with strong problem-solving skills
• Comfortable leading or supporting client-facing meetings and training sessions
• Proficiency in Microsoft tools (Teams, Excel, PowerPoint, etc.)
• Familiarity with project management tools is a plus
• Experience working in a remote or geographically dispersed team environment
• Willingness to travel (up to 50–60%) for onsite customer implementations
• Bachelor’s Degree or equivalent experience

Benefits

• Competitive Compensation
• Great Benefits
• Fully Remote
• Work/Life Balance
• Employee Referral Program