DealerBuilt is a portfolio of automotive dealership SaaS brands looking for an Implementation Specialist to support the successful onboarding, configuration, and training of DealerBuilt solutions for customers. The role is responsible for delivering a seamless implementation experience by guiding clients through the process, ensuring adoption, and helping them achieve their desired business outcomes.
Requirements
- 2+ years of automotive software or dealership experience preferred
- Experience supporting software implementations, onboarding, or training initiatives
- Strong organizational skills with the ability to manage multiple projects simultaneously
- Proven ability to communicate effectively with customers and internal stakeholders
- Ability to understand customer business needs and translate them into system configurations
- Detail-oriented with strong problem-solving skills
- Comfortable leading or supporting client-facing meetings and training sessions
- Proficiency in Microsoft tools (Teams, Excel, PowerPoint, etc.)
- Familiarity with project management tools is a plus
- Experience working in a remote or geographically dispersed team environment
- Willingness to travel (up to 50–60%) for onsite customer implementations
- Bachelor’s Degree or equivalent experience
Benefits
- Competitive Compensation
- Great Benefits
- Fully Remote
- Work/Life Balance
- Employee Referral Program