Implementation Specialist
DealerwareAustin, Texas, United States
Posted May 18, 2026
Full Time
About the Company
Dealerware is a people-first culture and a great place to work for all, with flexible scheduling, unlimited PTO, extensive benefits, a core value of Diversity, Equity & Inclusion, and a leadership and management team that defaults to being supportive and accessible.
Job Description
Dealerware is seeking an Implementation Specialist to execute and coordinate successful onboarding and launch of the Dealerware platform for dealership customers. The role combines project coordination, platform configuration, customer enablement, and performance tracking to ensure customers achieve value quickly and are set up for long-term success.
Requirements
- 1–3 years of experience in implementation, customer success, operations, account support, or hospitality.
- Direct experience working in automotive SaaS or at a dealership.
- Passion for working directly with customers to drive successful outcomes.
- Excellent organizational and multitasking skills.
- Strong communication (written & verbal) and interpersonal skills.
- Dynamic and effective presentation skills.
- Comfort working in dashboards, spreadsheets, and performance data.
- Strong problem-solving skills and ability to navigate ambiguity.
- Ability to travel domestically periodically for top accounts up to 10% of the time.
Benefits
- Competitive base salary with bonus incentive eligibility
- Full benefits (medical, dental, vision, disability)
- 401(k) with company match
- On-demand educational courses via LinkedIn Learning
- Tuition reimbursement and continuing education
- Unlimited paid vacation policy
- Flexible work
- Generous Paid Parental Leave program
- Modern office and a dynamic team in downtown Austin with free parking
- Friendly, small company environment with a progressive culture
